We are committed to maintaining the highest standards of service. Below you will find important details regarding our policies and procedures to ensure transparency and a seamless experience for all our clients.

Payment Policy

• All payments must be made through our secure bank account or PayPal before services begin.

• Full payment is required at the time of booking.

Service Delivery

• Resumes and LinkedIn optimizations are delivered within the specified timeframes (e.g., 72 business hours for resume services, 7 business days for LinkedIn page development).

• All services are delivered electronically via email in both PDF and Word formats, unless otherwise agreed.

Refund & Cancellation Policy

• Refunds are not available once work on your service has begun.

• Cancellations are allowed within 24 hours of booking and before any work has commenced.

Revision Policy

• Each service includes 3 free revisions.

• Additional revisions beyond this time may incur an extra fee depending on the scope of changes required.

Privacy Policy

• Your privacy is of utmost importance to us. Any personal information shared with us, including resumes, email addresses, and login details, will remain confidential and will not be shared with third parties.

• For LinkedIn optimizations, we will never share your login details and will ensure secure handling of all sensitive information.

Client Responsibilities

• Clients are responsible for providing accurate information when filling out questionnaires and providing necessary documentation (resumes, job vacancies, etc.).

• For LinkedIn optimizations, we will never share your login details and will ensure secure handling of all sensitive information.

Communication Policy

• We respond to all inquiries within 24 hours.

• For ongoing services, we maintain open communication via email or WhatsApp to ensure progress updates and clarify any questions.

Intellectual Property

• All documents and materials created by Dryousifresume are owned by the client upon full payment. However, Dryousifresume reserves the right to use de-identified client materials as examples for future clients unless explicitly requested otherwise.